TERMS & CONDITIONS
By availing the vehicle smart repair service provided by Auto smart Restore, you acknowledge and agree to the following terms and conditions:
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Service Description: Our vehicle smart repair service includes minor paintwork repairs, such as scratches, scuffs, and small dents. This service does not cover major collision repairs or structural damage. Any changes to ownership of the car will void the guarantee.
Guarantee: We offer a twelve-month guarantee on the paintwork repairs and six-month on alloy wheel refurbishment performed by our skilled technicians. This guarantee covers any defects in materials or workmanship that may arise during normal use of the vehicle. The warranty does not cover damages caused by accidents, misuse, negligence, or any other external factors.
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Rust and corrosion: Car panels and alloy wheels that have rust or corrosion voids any guarantee because these issues compromise the vehicle's structural integrity and aesthetics, which are critical to maintaining the manufacturer’s standards and can signal deeper issues that might lead to further damage and will only be corrected with a new replacement of the panel or alloy wheel which will adhere to the manufacturer standards therefore offering guarantee.
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Previous repairs or touch-ups: We don’t offer guarantees on repairs to vehicles with previous touch-ups or repairs because the integrity of our work can be compromised by existing repairs. Touch-ups and previous repairs may affect paint adhesion and finish, making it challenging to ensure a seamless blend and long-lasting result. Our guarantee covers only new repairs performed on undamaged surfaces to guarantee quality and durability.
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Limitations: The guarantee provided is limited to the specific paintwork repairs conducted by Auto smart Restore. It does not extend to any other parts of the vehicle or subsequent damages that may occur. Any alterations or modifications made to the repaired area by unauthorized individuals will void the warranty.
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Claims and Procedures: In the event that you encounter any issues with the paintwork repair within the warranty period, you must promptly notify Auto smart Restore with evidence of your original invoice. We reserve the right to inspect the vehicle and determine whether the issue falls within the guarantee coverage. If deemed eligible, we will repair the defect at no additional cost.
Exclusions: This guarantee does not cover normal wear and tear, acts of nature, environmental damage, stone chips, rust, or any damage caused by improper maintenance, abrasive cleaning agents, or unauthorized repairs performed by other parties.
Liability: Auto smart Restore shall not be held liable for any consequential or indirect damages arising from the use of our vehicle smart repair service. Our liability is strictly limited to the cost of the original paintwork repair.
By availing our vehicle smart repair service, you acknowledge that you have read, understood, and agreed to these terms and conditions.
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Data protection
At Auto smart Restore, we prioritize the protection of your data. We collect and store personal information solely for the purpose of delivering our services and ensuring customer satisfaction. Your data, including contact details and vehicle information, is stored securely and accessed only by authorized personnel. We adhere to applicable data protection laws and regulations, and we do not share your information with third parties without your explicit consent, except when required by law. We maintain strict security measures to prevent unauthorized access, loss, or misuse of data. Your privacy and trust are of utmost importance to us.